HRM 522 Week 5 Midterm Exam Part 1Question 1 Principles areAnswer laws and regulations that guide behavior in the world of business.mores, values, and customs that guide behavior in general.specific and pervasive boundaries for behavior that are universal and absolute.the obligations businesses assume to maximize their positive impact and minimize their negative impact on stakeholders.the mores, values, and customs that parents teach their children.Question 2 Ethics is a part of decision makingAnswer at all levels of work and management.primarily at the upper management levels of an organization.mostly for policy makers.that is less important than other decision making processes.only at that lower levels of organizational managementQuestion 3 Which of the following is not something a firm might do to encourage organizational ethics and compliance?Answer Employee ethics trainingHiring a compliance officerIgnoring potential ethical issuesWriting a code of ethicsConducting an ethics and compliance auditQuestion 4 During the 1990s the institutionalization of business ethics was largely driven by which piece of legislation?Answer Sarbanes-Oxley ActFederal Sentencing Guidelines for OrganizationsDodd-Frank Wall Street Reform and Consumer Protection ActForeign Corrupt Practices ActGlobal Sullivan PrinciplesQuestion 5 Having acceptable personal ethics is probably not going to be sufficient to handle complex business ethical issues when an individual hasAnswer family unethical business training.a marketing backgroundQuestion 6 Which of the following is generally not considered a business ethics issue?Answer HarassmentAccounting fraudEmployee theftMisuse of organizational resourcesCorporate hierarchyQuestion 7 Social responsibility isAnswer an organization’s obligation to maximize its positive effects and minimize its negative effects on stakeholders.principles and standards that guide behavior in the world of business.a business’s responsibility not to pollute the environment.a business’s responsibility to manufacture products that function properly.charitable contributions made by a business to enhance its imageQuestion 8 Investors are concerned about business ethics because they know that misconduct canAnswer foster stability.improve employee commitment.improve customer loyalty.lower stock value and prices.complicate business financial reportingQuestion 9 Which of the following industries tends to generate a high level of trust from consumers and stakeholders?Answer InsuranceTechnologyBanksMortgage lendersFinancial servicesQuestion 10 Stakeholders’ power over businesses stems from theirAnswer ability to withdraw or withhold resources.ability to generate impact.political influence.stock ownershipQuestion 11 Why do critics argue that high compensation for boards of directors is a bad thing?Answer It is too expensive for the organization.It could cause conflicts of interest between the directors and the organization.It is not fair to poorly compensated employees.High pay will render the board less complacent.Board of director compensation is not a major issueQuestion 12 Which of the following is not a method typically employed by firms when researching relevant stakeholder groups?Answer SurveysFocus groupsInternet searchesPress reviewsGuessingQuestion 13 The degree to which a firm understands and addresses stakeholder demands can be referred to asAnswer a stakeholder orientation.a shareholder orientation.the stakeholder interaction model. d. a two-way street.e. a continuum.Question 14 One policy to address the issue of executive pay was implemented by J.P. Morgan, it stated that _______.Answer there should be no limit on what top executives can earn.managers should earn no more than twenty times the pay of other managers should make the same amount as other employees.employees can determine how much managers make.the government should determine the worth of each manager’s serviceQuestion 15 Public health and safety and support of local organizations are issues most relevant to which stakeholder group?Answer InvestorsCommunitySuppliersCustomersEmployeesQuestion 16 The originator of the idea of the invisible hand, which is a fundamental concept in free market capitalism, wasAnswer Adam Smith.Theodore Levitt.Norman Bowie.Herman MillerMilton FriedmanQuestion 17 ________ is defined as any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression.Answer StealingLyingFraudMisappropriationAccounting fraudQuestion 18 Among retail stores, ________ is a larger problem than customer shoplifting.Answer poor stock performanceweak leadershipinternal employee theftmisuse of merchandiseemployee dissatisfactionQuestion 19 ________ are used to obtain or retain business and are not generally considered illegal in the U.S.Answer Facilitation paymentsBribesGiftsCoercive techniquesThreatsQuestion 20 What type of fraudulent activity could involve a consumer staging an accident to seek damages?Answer WhackingDuplicityGuileDefamationCollusionQuestion 21 Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not related to this concept?Answer Physical threatsFalse accusationsBeing annoyingProfanityPerformance probationQuestion 22 Which of the following is not a consequence of ethical misconduct?Answer Decreased reputationShaken customer loyaltyReduced investor confidenceIncreased salesLegal actions by wronged partiesQuestion 23 Optimization is defined asAnswer the quality of being just, equitable, and impartial.a trade-off between equity and interchange of giving and receiving in social wealth or income is distributed between employees within a company.a lack of integrity, incomplete disclosure, and an unwillingness to tell the truthQuestion 24 Which of the following is not a side-effect of being the victim of workplace bullying?Answer Increased productivitySleep disturbanceDepressionIncreased sick daysStomach problemsQuestion 25 Concerns involving copyright infringement on books, movies and music, and other illegally produced goods relate to which type of ethical issue?Answer Conflict of interestHonestyCommunicationsDiscriminationIntellectual property rightsHRM 522 Week 5 Midterm Exam Part 2Question 1 The ________ was called “a sweeping overhaul of the financial regulatory system…on a scale not seen since the reforms that followed the Great Depression.”Answer Equal Pay ActAmericans with Disabilities ActDodd-Frank Wall Street Reform and Consumer Protection ActAge Discrimination in Employment ActVII of the Civil Rights ActQuestion 2 ________ law not only prohibits specific actions in business such as fraud, theft, or securities trading violations, but also imposes fines or imprisonment as punishment for breaking the law.Answer CivilCriminalCompetitiveAdministrativeRegulatoryQuestion 3 ________ is the synergistic and mutually beneficial use of an organization’s core competencies and resources to deal with key stakeholders so as to bring about organizational and societal benefits.Answer Social responsibilityBusiness ethicsCorporate philanthropyStrategic philanthropyCause-related marketingQuestion 4 The ________ of ethics involves embedding values, norms, and artifacts in organizations, industries, and society.Answer institutionalizationrationalizationcommercializationmobilizationenforcementQuestion 5 The ________ regulates tobacco, dietary supplements, vaccines, veterinary drugs, medical devices, cosmetics, products that give off radiation, and biological products.Answer World Trade OrganizationConsumer Financial Protection AgencyDepartment of JusticeEnvironmental Protection AgencyThe Food and Drug AdministrationQuestion 6 Which is not one of the four sources of criminal and civil laws?Answer Judicial lawCommon lawConstitutional lawAdministrative lawStatutory lawQuestion 7 Title VII of the Civil Rights Act of 1964Answer prohibits discrimination on the basis of race, color, sex, religion, or national origin.penalizes the top executives in an organization for basically the same as the Sarbanes-Oxley Act.discourages whistle-blowers from reporting misconduct.prohibits pay discrimination on the basis of genderQuestion 8 Companies that ________ will most likely be found in violation of procompetitive legislation.Answer pollute waterwaysknowingly harm consumerscontract with sweatshopsestablish monopolieshelp consumersQuestion 9 The ________can be defined as a set of values, norms, and artifacts, including ways of solving problems shared by members of an organization.Answer corporate cultureintentions of a corporateethical issue awarenessdetermination of a corporationindividual factorsQuestion 10 Which of the following is not considered a significant other group in the workplace?Answer PeersManagersSpousesCoworkersSubordinatesQuestion 11 ______ have been found to decrease unethical practices and increase positive work behavior.Answer High educational attainment levelsHigh levels of community involvementCharismatic leadersStrong religious beliefsGood personal valuesQuestion 12 For people who begin the value shift that leads to unethical decisions, which of the following is not a usual justification to reduce and eliminate guilt?Answer I need a paycheck and can’t afford to quit right now.Those around me are doing it so why shouldn’t I?If I don’t do this, I might not be able to get a good reference from my boss when I leave.If I don’t do this, I might never be promoted.This is in keeping with my personal morals and the code of conduct, so it is okay.Question 13 Which of the following is the first step in the ethical decision making process?Answer Being socialized into the firm’s corporate cultureApplying a personal moral philosophy in order to individualize the ethical decision making processRecognizing that an issue requires an individual or work group to make a choice that ultimately will be judged by stakeholders as right or wrongSoliciting the opinions of others in a work group or in the overall business in order to gain feedbackEnforcing the firm’s ethical standards with rewards and punishmentQuestion 14 The ________ includes the motivational “carrots and sticks” superiors use to influence employee behavior.Answer Obedience to authorityImmediate job contextLocus of controlNormative approachDescriptive approachQuestion 15 Employees that see themselves as going with the flow because that’s all they can do have a(n)Answer external locus of control.moral intensityobedience to authorityopportunityinternal locus of controlQuestion 16 ________ is the ability to perceive whether a situation or decision has an ethical dimension.Answer Ethical issue intensityLocus of controlEthical awarenessMoral intensityOpportunityQuestion 17 ________ have lower ethical issue sensitivity, meaning they are less likely to detect ethical issues. They may be more committed to completing projects and more dedicated to group values and objectives.Answer RelativistsHedonistsPragmatistsDeontologistsTeleologistsQuestion 18 Enlightened egoismAnswer is when an individual puts spiritual feelings above all others.centers completely on the short-term well-being of others.centers on one’s short-term self-interest.centers on one’s long-term self-interest but takes others’ well-being into account.centers on the long-term well-being of othersQuestion 19 ________ believe that no one thing is intrinsically good.Answer HedonistsPluralistsRelativistsDeontologistsTeleologistsQuestion 20 An individual who emphasizes others rather than himself or herself in making decisions is in which of the following of Kohlberg’s stages of development?Answer Universal ethical principles (6th stage)Mutual interpersonal expectations, relationships, and conformity (3rd stage)Social system and conscience maintenance (4th stage)Punishment and obedience (1st stage)Prior rights, social contract, or utility (5th stageQuestion 21 Which moral philosophy evaluates the morality of an action on the basis of its conformity to general moral principles and respect for individual rights?Answer The relativist perspectiveAct utilitarianismRule utilitarianismAct deontologyRule deontologyQuestion 22 Which is the last of Kohlberg’s stages of cognitive moral development?Answer Individual instrumental purpose and exchangeNeed achievementSocial system and conscience maintenancePunishment and obedienceUniversal ethical principlesQuestion 23 An individual who believes that an action is ethical because others within his or her company and industry regularly engage in the activity is probably a(n)Answer utilitarian.relativist.teleologist.deontologist.egoist.Question 24 ________ justice considers the processes and activities that produce the outcome or results.Answer DisruptiveProceduralInteractionalCommunicationsEvaluativeQuestion 25 According to Kohlberg’s model, as a person progresses through the stages of moral development, and with time, education, and experience, he/sheAnswer is unlikely to change his/her values and ethical behavior.may change his/her values and ethical behavior.will likely be promoted.will depend more on the input of significant others in ethical decision making.will experience less opportunity to behave unethically.

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